What is deleted?
Your PetVoice account, cloud pet profiles, optional avatar thumbnail, and recognition history are deleted. Local recordings are stored on your own device; uninstall the app or remove its data to clear any remaining unsaved audio. We may retain only information required by law or security obligations.
Option 1 — in the app
Open PetVoice, go to Profile → Account & Data → Delete account & data, then confirm. To protect your account, sign in again just before making the request if prompted. You can export your records first from Profile.
Option 2 — email us
If you cannot access the app, email us from the address linked to your PetVoice account. We may request reasonable verification before processing a deletion request. We will confirm completion or explain any necessary limited retention.
Email a deletion request